Returning an item

  1. Home
  2. >
  3. Returning an item

Return Policy

Crankk Online Store lets you try on products, consider whether they you are OK for you and if not return unused within 30 days of receipt. Remember that all products must be returned in the same shape as you received them (ie. including all tags and accessories provided with the product, like the cycling pad).

Returns are done at your expense, Crankk Online Store will not accept deliveries paid upon receipt.

Please let us know by e-mail if you would like to make a return together with your order number. When returning all products you will receive full reimbursement, if you decide to return only some of the products you will receive a refund equal to the value of returned goods. You should receive your refund within 14 days.

It is of course also possible to replace purchased goods in the event of inadequate size. Simply contact us and we will find the best solution.

Please send your returns to the following address:

Jelinka 19A
01-646 Warsaw, Poland


This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Privacy policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.