Privacy policy

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Privacy policy

Privacy Policy

Introduction

Crankk ensures that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected.

Changes To Our Privacy Statement

We may amend this Privacy Statement at any time. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending you an e-mail at the last e-mail address that you provided us, and/or by prominently posting notice of the changes on the Site. 

What types of data we collect?

Information You Provide. We only collect certain information from you when you provide it to us, such as when you: register; place an order; complete a survey or product review; participate in one of our promotions; contact us. The information we collect from you may include: your name, mailing address, billing adress, telephone number, e-mail address, account user name and password. If you use a third party login (such as Facebook) to register we may receive certain information about you from the third party based on your registration and privacy settings on that third party service.

Registration. Registration is not required to place an order. Registration helps us to provide you with a quick and simple checkout. The customer contact information you provide will be used to contact you concerning the status of an order, answer your questions and, unless you choose to opt-out, to send you communications about upcoming sales, contests, promotions and product information. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration information and password. You are responsible for all use of the Site under your registered account.

Tracking Options. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of our offerings. Even without a cookie, you can still take advantage of most of the features of our Site, including making a purchase, but we will not be able to recognize you as a registered user unless you log in.

Information Collected From Other Sources. We may obtain information about you from other sources, including social networks that you use to connect with us. This information may include name, user name, demographic information, updated address or contact information, interests, and publicly-observed data, such as from social media and online activity.

Information We Automatically Collect. We may use cookies or other technologies to automatically collect certain information when you use our Site, or interact with our emails or advertisements on our Site or other websites. A cookie is a small data file that is sent to your browser from a web server and stored on your computer’s hard drive. For example, we may automatically collect information such as your IP address or geolocation data. We also may collect information about your use of our Services, such as the time you spend using the Site, the number of times you return, whether you click-through, open, or forward links, emails, and ads, and other Site usage data. These technologies, such as cookies, allow us to keep track of your order as you shop on our Site, recognize registered users when they visit, and to provide those customers with information and advertising that is more relevant to them. If you do not register with or buy from us, we may monitor and maintain information about your use in order to improve your shopping experience and provide you with more relevant content and advertising.

How is your personal data used?

We may use the information we collect from and about you for the following purposes:

  1. To provide you with a quick and simple checkout experience;
  2. To process your orders, contact you concerning the status of an order, answer any of your questions, or otherwise contact and communicate with you;
  3. To provide you with customized content, targeted offers, and advertising on the Site, other websites or via text message;
  4. To allow you to participate in promotions;
  5. To address problems with the Site, our business or our products and services and to protect the security of the Site and our business;
  6. To contact you about upcoming promotions and offers on behalf of our partners; and
  7. Otherwise, as described to you during checkout.

Who has access to your data?

We never pass on, sell or swap your data for marketing purposes to third parties. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, payment operator (DotPay) for the purpose of payment processing.

Updating Your Information

Please note that, at all times, you are responsible for updating the personal information you provide to us. If you have registered with us. You may update your personal information through your registered account. If you elect to delete some or all of your personal information, keep in mind that we may retain transactional data in accordance with various laws, regulations and our Company’s retention policy.

Option To Opt-out

At all times, you have the option of “opting out” of receiving future e-mail marketing updates by contacting us at info@crankk.eu. Even if you opt out, you may continue to receive non-marketing e-mail messages from us, including, for example, order confirmations.

Security Of Information

Certain physical, administrative, and technical security measures are implemented to protect against the loss, misuse or alteration of the information you provide. This includes SSL connection during your checkout. Crankk does not store any of your credit card or payment information, these are processed by specialized third-party payment operators.

Questions/Contacting Us

Should you have any questions regarding this Privacy Statement or our data handling practices you may contact us at info@crankk.eu.

Personal data controller

CRANKK SPÓŁKA JAWNA

Daglezji 9

01-983 Warsaw, Poland

EU VAT number: PL1182105684,

Company registration number: 0000544907

e-mail: info@crankk.eu

Links To Other Websites

This Site may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the privacy practices or content of such other websites. Accordingly, we recommend that you review the Privacy Statement posted on any website that you access through this Site. The terms and conditions herein do not apply to any such linked websites. Crankk does not endorse any linked websites, or the information, materials, products or services that are contained in or accessible through such linked websites. Crankk disclaims all warranties, express or implied, with respect to the information, materials, products and services that are contained in or accessible through linked websites, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose or non-infringement.

You acknowledge and agree that Crankk is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites, and that the access or use of any such linked websites is solely at your own risk, and you hereby waive any and all claims against Crankk with respect to such linked websites.

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